Top 20 Free Live Chat Software for 2024

20 Free Live Chat Software Solutions

Are you looking to enhance customer engagement and support without spending a fortune? Check out these top 20 free live chat software solutions that can help you provide excellent real-time assistance to your website visitors.

1. LiveChat

  • Centralized management of multiple communication channels
  • Features: Chat ratings, customization tools, eCommerce integration

2. JivoChat

  • All-in-one messenger for phone, email, social media
  • Features: Sales chatbots, canned messages, real-time visitor monitoring

3. Zendesk

  • Personalized conversations with AI solutions
  • Features: Ticketing system, data privacy, agent workspace

4. LiveAgent

  • Comprehensive customer care solution
  • Features: Call recordings, proactive invitations, integrations

5. ProProfs

  • Instant customer support integration
  • Features: Canned responses, self-help articles, personalized greetings

6. Tidio

  • Manage all communication channels with one tool
  • Features: Live typing, pre-chat surveys, customer database

7. Olark

  • AI-powered chatbots and automation tools
  • Features: Live chat transcripts, automation tools, WCAG compliance

8. HubSpot

  • Customizable chat widget with CRM integration
  • Features: Chatbot builder, centralized inbox, rich contextual information

9. Social Intents

  • Live chat integrated with Slack and MS Teams
  • Features: Custom chatbots, proactive chats, unlimited agents

10. Chaport

    • 24/7 live chat support with custom chatbots
    • Features: Detailed visitor analytics, knowledge base tool, auto-replies

Try 14 days free trial Livechat

11. Podium

  • Tailored for local businesses
  • Features: Unified inbox, reputation management, video chats

12. Heymarket

  • Business text messaging solution
  • Features: Shared inbox, SMS/MMS campaigns, CRM integration

13. Amity Chat

  • SDK for customized chat channels
  • Features: Group chatting, custom branding, event engagement tools

14. Avochato

  • Combines live chat and text messaging
  • Features: Shared inbox, phone support, survey functionality

15. Tawk.to

  • Real-time visitor monitoring and CRM integration
  • Features: Ticketing, chat pages, knowledge base

16. Re

  • Customizable chat with in-chat video calls
  • Features: Pre-built chatbots, automatic messages, mobile app

17. Freshchat

  • Unified customer experience across multiple channels
  • Features: Bot-driven support, analytics tools, multilingual support

18. Smartsupp

  • Human and chatbot support integration
  • Features: Customizable widget, data gathering, team performance stats

19. 3CX

  • Free live chat with audio and WhatsApp integration
  • Features: Zero cost, customer history, WordPress plugin

20. Chatra

  • Real-time live chat with multichannel dashboard
  • Features: Chatbot, visitor monitoring, mobile app

Enhance your customer service and engagement with these top-rated free live chat software options. Choose the one that best fits your needs and start interacting with your website visitors in real-time.

✨ Offer: Experience our chat solutions with a 14-day free LiveChat trial

Grace Mitchell, Installation Support Specialist at ChatLiveChat.com

“I specialize in ensuring smooth setup and optimization of chat systems, empowering businesses and individuals alike.”